Special Services

The Merge Vendor Program provides a specialized range of services tailored to meet unique and complex challenges in the insurance industry. From Specialty Testing and Protocol to Inspection Services, our expert teams ensure that every aspect of the claims process is handled with precision and care. These services are designed to uphold the highest standards of quality and compliance, offering insurers the confidence that every claim is managed thoroughly and professionally.​

Special services on standby

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Structural Repair

Structural integrity is critical after property damage, and the vendors in the Merge Vendor Program are chosen for their expertise in structural repairs. Although encouraged to use advanced materials and techniques, their primary goal is to restore the structure’s safety and stability. Their work ensures that the property remains secure, preventing further deterioration and ensuring the claims process proceeds efficiently for both insurers and policyholders.

Specialty testing ensures that repairs and restorations meet the highest quality and safety standards. Vendors in the Merge Vendor Program are carefully vetted for their expertise in materials testing and quality assurance. While encouraged to adopt advanced testing technologies, their focus is on providing accurate assessments that guarantee the integrity of repairs. This service is crucial for minimizing risks, ensuring compliance with industry standards, and offering peace of mind to insurers that all work meets stringent guidelines.

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Specialty Testing/ Protocol
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Inspection Services

Thorough inspections are vital to ensure that repairs are completed correctly and meet industry standards. The vendors in the Merge Vendor Program are carefully selected for their ability to conduct detailed and accurate inspection services. While encouraged to utilize modern inspection technologies, their primary goal is to verify that all work meets the necessary benchmarks. This service helps insurers identify any potential issues early, reducing the need for costly rework and ensuring that claims are processed efficiently.

For accurate roof inspections, having proper access is essential. Vendors in the Merge Vendor Program provide ladder assist services, offering secure ladders for insurance adjusters and other professionals needing access to roofs or elevated areas. Although encouraged to use modern safety equipment, their main focus is ensuring safe and reliable access to difficult-to-reach areas. This service helps insurers accurately assess roof damage, streamlining the claims process and ensuring that inspections are completed without delays.

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Ladder Assist
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Other Services

In addition to our core offerings, the Merge Vendor Program provides a range of specialized services to meet unique needs. These include peer reviews, direct inspections, mold inspections, and other custom services tailored to specific claims. Each vendor is vetted to ensure they meet our high standards of professionalism and expertise. These flexible services allow insurers to address any challenges that arise during the claims process, ensuring thorough assessments and reliable solutions.

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